Terms and Conditions
Effective Date: September 1st 2025
Company: Simple Sun Solar LLC (“we,” “us,” “our”)
By using our website, services, SMS platform, or engaging with us in any capacity, you agree to the following Terms and Conditions (“Terms”). These Terms govern your access to and use of our services, including how we communicate with you and how your data is used.
1. Services Provided
We operate as a solar sales and marketing company that connects homeowners and property owners with solar installation providers. Our role is to inform, educate, and introduce potential customers to solar energy options through phone, SMS, email, and online advertising.
We do not directly install solar panels; we facilitate the connection between customers and solar professionals.
2. User Eligibility
You must be at least 18 years of age and reside in the United States to use our services. By submitting your information to us, you confirm that you meet these requirements.
3. Consent to Contact
By providing your contact information through our website, phone, SMS, or any other method, you consent to being contacted for service-related purposes, including:
Phone calls
Email messages
Text (SMS) messages
These communications may be made using automated technology, prerecorded messages, or live agents. Standard message and data rates may apply.
4. Text Messaging Terms
By opting in to receive SMS messages from us, you agree to the following:
Message frequency may vary depending on the nature of your inquiry.
You can opt out at any time by replying “STOP.”
Support is available by replying “HELP” or contacting us directly.
We do not use your mobile information for marketing or promotional purposes beyond the scope of your expressed interest in solar energy.
No mobile information will be shared for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any entities, except aggregators and providers of the Text Message services used to deliver these messages.
5. Information Use
We use the information you provide to:
Qualify you for solar-related services
Match you with appropriate solar professionals
Communicate with you regarding your inquiry
Improve our marketing and lead generation processes
All categories of information use exclude text messaging originator opt-in data and consent. This information will not be shared with any parties, excluding aggregators and providers of the Text Message services used solely for communication delivery.
6. Service Providers
We may use subcontractors (e.g., call centers, SMS gateways, CRM tools) to help deliver our services. These providers act under our direction and may only use your data to perform functions necessary for service fulfillment. They are not permitted to use your information for unrelated purposes.
7. Disclaimer of Warranties
We strive to provide accurate, up-to-date information, but do not guarantee the accuracy, completeness, or suitability of any service provider, installer, or recommendation. You are responsible for conducting your own due diligence before entering into any agreement with a solar installer.
8. Limitation of Liability
We are not liable for any damages or disputes that may arise from your engagement with any solar installer or provider introduced through our services.
9. Termination
We reserve the right to terminate or suspend access to our services at our discretion, without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or unlawful behavior.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be effective when posted to our website. Continued use of our services after changes are made indicates your acceptance of the new Terms.
11. Contact Us
For questions about these Terms and Conditions, or to revoke consent for communications, please contact us at:
info@simplesunsolar.org