Privacy Policy
Effective Date: September 1st 2025
Simple Sun Solar LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you engage with our solar marketing services, including via our website, mobile communications, and other online or offline channels.
We work in collaboration with solar installers to connect interested customers with solar energy solutions. This Privacy Policy applies to all information collected through our services and outlines your rights and choices regarding your personal information.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, email, phone number, property information, and utility usage that you provide when requesting information about solar products or services.
Device Information: IP address, browser type, device identifiers, pages visited, and other analytical data when you interact with our website or ads.
Communications: Information you provide when you contact us via phone, email, web forms, or SMS.
Marketing Preferences: Details about your consent for receiving SMS or email communications.
2. How We Use Your Information
We may use your information for purposes such as:
Matching you with solar installers based on your property details and preferences.
Sending service-related communications and responding to inquiries.
Providing requested quotes or information about solar services.
Improving our services, website, and marketing strategies.
Conducting analytics to enhance user experience and customer engagement.
3. Mobile Information & SMS Policy
We take your privacy seriously and adhere to all regulations related to mobile communications:
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services used to facilitate communication.
You may opt-out of SMS communications at any time by replying "STOP" to any message.
4. Use of Service Providers
We may engage subcontractors or service providers (such as call centers, SMS gateway providers, and CRM platforms) solely to provide support services like customer service, lead qualification, or technical assistance. These providers are bound by agreements that restrict them from using your information for any purpose other than delivering contracted services.
5. How We Use Your Information (Clarification Statement)
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
6. Data Security
We use industry-standard security protocols and practices to protect your data from unauthorized access, disclosure, or misuse. While no system can be guaranteed 100% secure, we continuously monitor and update our safeguards.
7. Your Choices and Rights
You may choose to:
Opt-out of SMS or email communications at any time.
Request access to or deletion of your personal data.
Update or correct your contact information.
Please contact us at [Insert Contact Email or Phone] to submit your request.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will post updates on our website and revise the “Effective Date” above accordingly.
10. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
info@simplesunsolar.org